Double check if all the migrated emails can be read on webmail. Go to and select the button (Microsoft 365).After importing the mails to your Microsoft account, if you find the imported folders are empty, click View, Change View and IMAP Messages for each imported folder and all emails will be shown. ![]() All emails from your Gmail account will be imported into the destination folder of your Microsoft account. Select Import items into the current folder and click Finish.Select Outlook Data File (.pst)and click Next.Select Import from another program of file and click Next.Then select File, Open & Export and I mport/Export. Right click the M365 account and select New Folder.You can click the Send/Receive bar at the bottom to check the progress and this bar will be gone after synchronization is completed. Please keep it online and wait until the Send/Receive status complete. Outlook may take hours to synchronize all mails to local computer.Once Outlook finishes adding your Gmail account, click OK.The Google account permissions window may appear.Enter and HKU Portal PIN/Graduate Email Account Password again.Enter your HKU Portal PIN/Graduate Email Account Password.Enter under Server of Outgoing mail enter 587 under Port select STARTLS under Encryption method.Enter under Server of Incoming mail enter 993 under Port select SSL/TLS under Encryption method.Click Advanced options and click Let me set up my account manually. ![]() Select the new Profile Name: Migration and click OK. See our article on how to deal with this message and download more mail. Important Note: If your mailbox contains more than 1 GB of mail, syncing will stop after 1 GB has been downloaded to your computer and you will recieve a "Mailbox Full" message. Once the syncing is complete you can close the window and use outlook as you would normally.Wait for the syncing to complete, this may take a bit of time to complete. Outlook will now open and a box titled Synchronization Status will now open.Select the box for "Set as default profile" and unselect the box for "Prompt for a profile to be used", then click " okay." Make sure you have the - Google Workspace" selected in the profile name.You may be given the option to select choose profile, if so select the options button, if not go to step 11.Important Note: Do Not Select Import Data from Existing Profile ![]()
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